Delivery

Domestic Shipping

We are currently offering FREE domestic shipping on all orders!
Packages are generally dispatched within 1 business day after receipt of payment and are shipped via Australia Post Parcel Post with tracking. If the item ordered is unboxed, it will be sent via Australia Post priority letter mail. If you prefer express delivery it is available at a small additional fee.

Standard delivery time for all domestic orders is:

2-7 business days for standard free shipping.
1-2 business days for express shipping.

International Shipping

Packages are generally dispatched within 1 business day after receipt of payment and are shipped via Australia Post EMS service with tracking. If you prefer International courier delivery it is available at an additional fee.

Standard delivery time for all international orders is:

5-10 business days for standard EMS shipping.
2-4 business days for express courier shipping.

Return Policy

We stand by our products both in quality and expectations. As such, we will always be happy to offer a refund or exchange upon return of our products (in original condition) within 14 days (less shipping costs we incurred). The buyer is responsible for any return shipping costs. Please note that due to health regulations, we are unable to accept returns on worn underwear. Only new and unworn product may be returned.
In the rare occasion where there is a fault with the product, please contact us directly and we will address your concerns immediately.